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E-Invoice FAQ (Effective from June 23, 2026)

Q1. What e-invoice options are available? What happens if I don't provide my invoice details?

Q2. I noticed an error in my invoice details (or forgot to add my Tax ID/Barcode) after placing the order. Can it be modified or added retroactively?

Q3. Will I be notified if my Cloud Invoice wins a lottery prize? What if I provided incorrect details?

Q4. What should I do if I receive a notification claiming to be from the store or the Ministry of Finance regarding an invoice error and requesting card details?

Q5. Can I set default invoice information in the Member Center?

New Skin House Online Cosmeceutical Store FAQ

▎ New Skin House Customer Service Hours

▎ Online Order Store Pickup

▎ Official Purchase Channels for NSH Brands

▎ Promo Codes & Coupons: How to Claim & Use

▎ Store Shopping Credits: How to Claim & Use

▎ Reward Points: How to Earn & Redeem

▎ What if I cannot complete a LINE Pay transaction?

▎ ATM Bank Transfer Payment Details

▎ Return & Exchange Requests & Incorrect Items Received

▎ How to Cancel an Order?

▎ Account Migration & Migration Coupon Expiration

可切換語系（供您備查中英文）： 翻譯免責聲明：本翻譯僅供參考。如英文版本與繁體中文原版有任何出入，概以繁體中文版本為準。

Translation Disclaimer: This translation is provided for reference only. In case of any discrepancy between the English version and the original Traditional Chinese version, the Traditional Chinese version shall prevail.